Tweet week event offers insight into CABs’ workings

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Horsham’s Citizens Advice Bureau (CAB), one of a national network of advocacy and advice-giving charities, took part with dozens of bureaux across the country in a week-long twitter event aimed at giving the public an insight into the daily life of a CAB.

Central and South Sussex CAB, using the hashtag #CABlive, has been tweeting news from its eight advice centres in West Sussex from Monday to Friday this week.

Clare Mannsaker, the Business Development Manager, said ahead of the event: “We hope #CABLive will enable people to gain a real understanding of what their CAB does and how our advisers might be able to help them with problems they may be facing.”

The regional hub, West Sussex CAB (@WSussexCAB) on Twitter, tweeted on Monday: “Debt caseworker has achieved £9k debt relief for client.

“Over 2 years the same caseworkter has helped write off over £450k in debts. #CABlive”

The Haywards Heath centre took a local high school student for three days’ work experience and tweeted yesterday: “Feedback from work experience student - I’m now aware of the crucial advice CAB gives to people in very difficult situations.”

Other local CAB news tweeted yesterday included:

A Crawley adviser helped a client get a debt relief order, stopping amounting debts which could have amounted to an application for bankruptcy.

The Shoreham-by-Sea centre advised a client on scams and his right to refuse after builders pressured him to pay for work that he had not asked for.

East Grinstead’s CAB area manager delivered a financial and budgeting advice to sixth formers.

And the Lancing centre helped a client with a change of name and information on meeting Personal Independence Payment criteria, on Monday.

Tweets from other CABs included loan fee scam warnings from Ipswich CAB and, from West Berkshire CAB: “A recent benefits check for a client by our Carer’s Service indicates that a carer could be £50pw worse off under Universal Credit. #CABLive”

Central and South Sussex Citizens Advice Bureau comprises eight Advice Centres: Horsham, Crawley, Burgess Hill, Haywards Heath, East Grinstead, Worthing, Lancing and Shoreham-by-Sea, as well as several outreaches.

For information on opening times and locations visit the website.