West Sussex Libraries survey launched

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A new survey is being launched, to ensure the West Sussex Library Service is providing exactly what its customers want.

The survey takes a realistic look at the present and the future, and asks how often people read books, whether they use traditional paper volumes, electronic readers or audiobooks.

An introduction to the survey says it has been designed so library users and their children receive the best value from the service.

Spending a few minutes on these questions, it says, will ‘help us to understand your thoughts about the future of your Library services.”

The survey, which goes live next Monday (September 3), also asks if, where and how people access the internet, what kind of e-reader they have, and how people get their information from the county council.

“Planning the library service of the future is a constant process of asking questions and listening to the answers,” said County Council Deputy Leader Lionel Barnard, who oversees Libraries. “We need to know how people rate their Libraries, which ones they use, and what they use them for.”

The survey invites users to look ahead to future library services, and asks them how they would ‘spend’ 20 points on different priorities, including modernising library buildings, and even providing services from different locations. There is also space for people to come up with their own ideas on what should be provided.

Users can fill in the survey online at home or free of charge in Libraries, at www.westsussex.gov.uk/haveyoursay under Live Consultations. Paper copies will shortly be available in Libraries.

The results will be available on the website from November.