SNOW: Service station apologises for charging stranded drivers to park

Published on 12/03/2013 10:38

Drivers left stranded at Pease Pottage service station last night (Monday, March 11) were asked to pay a £12 overnight parking fee, it has emerged.

Moto Services, the company which owns the service station, apologised for the ‘error’ and said charges would be refunded and fines cancelled.

Traffic jams of up to 15 miles were reported between Crawley and Brighton with many drivers forced to abandon their journey near Pease Pottage.

A spokesman for Moto Services said: “We can only apologise unconditionally to drivers who were stranded at Pease Pottage because of the snow and were then asked to pay the £12 overnight parking fee. Clearly this was an error and we will be investigating how it came about.

“It is our policy not to charge drivers in these circumstances and on previous occasions we have waived charges, as we will do in this case. All drivers who paid the fee will be refunded and any parking charge notices issued will be cancelled. Drivers wishing to claim a refund should contact site on 01293 562852 and be able to produce their parking ticket.”

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SNOW: Service station apologises for charging stranded drivers to park

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