A healthcare watchdog says East Surrey Hospital is meeting all the essential standards the government says patients have the right to expect, following an unannounced visit by inspectors.
The Care Quality Commission visited the Redhill hospital in February. The report published on May 31 said patients felt staff respected their privacy, dignity and independence. Patients said they were happy with the care they received.
Patients told the inspectors they felt involved in the decisions relating to their care and treatment. Sally Brittain, deputy chief nurse, said: “I’m very pleased that the CQC had such a positive experience during their inspection and found very few areas for improvement. Of course we will never be complacent. We must work hard to ensure that we continue to meet and where possible exceed expectations each and every day.”
Des Holden, chief medical officer added: “This latest CQC report, along with positive findings from other surveys, builds a picture of a hospital delivering excellent services.”